55% of business leaders in supply chain and top bosses in finance plan to invest in Artificial Intelligence in the next couple of years according to a recent Forrester survey. This stat tells us AI is increasingly being seen as a technology capable of driving effective decision making and improving operational processes.
The modus operandi of the ‘sales process’ has changed over the years in both the B2B and B2C spheres; it has moved from being a largely offline to an online process and this transformation has also changed customer expectations vis-à-vis product delivery.
Supply chain networks are the future and we’re not the only ones speaking about it. Multi-Enterprise Business Networks are becoming a hot topic for analyst firms such as Gartner and many solutions are touting their network of partners and suppliers.
Last week, MPO and DSV co-presented on the webinar, "15 Critical Functions of Supply Chain Control Towers". As with every webinar we do we receive a whole host of insightful questions from the audience, many of which we answer on the webinar and the rest which we want to answer via our blog.
Here are the questions from the webinar and answers from our team of experts.
Supply chain networks and our ability to collaborate across them is becoming a critical core competency for successful supply chain operations. With more external parties and partners involved in helping us to deliver a positive customer experience through the supply chain, it’s critical that we evolve how we think about these parties, their impact on business success and how we consistently improve collaboration across them.
With supply chains evolving to become competing networks of partners, there is opportunity for companies to leverage Supply Chain Orchestration platforms to achieve additional competitive advantage. Gartner recently wrote a report that investigated how supply chain networks are integrating with each other.
We live in a “Now” economy with customers that are consistently expecting faster and faster delivery service levels with the same amount of care and in-full execution. However, doing so has become increasingly complex in the supply chain. Orders are coming in with greater variability due to more front-end options and the geographies we need to service with our supply chain are growing. So it’s not just about increased speed but increased speed with more tailored supply chains across increasingly expanding geographies.
In part 1 of this post (read here), we spoke about key trends facing supply chain leaders in terms of customer focus, end-to-end supply chain visibility, rising customer requirements, operations still being a core issue and asking the right questions.
We are less than a week away from this year's CSCMP Edge event in Atlanta and I'm excited to attend this year's show. I will be there with Brian Hodgson and Chris Giovino from the MP Objects team (Booth #1031) to discuss supply chain orchestration with all of the supply chain leaders who will be at the event.
Over the past decade, supply chain leaders have increasingly been asked to reduce the cost associated with fulfilling of customer orders on-time and in-full. However, in most cases, they have been asked to do so with less funding while the quantity of orders has increased. Let’s face it; that is tough position to be in.
This past Thursday, Brian Hodgson and I shared our thoughts on the evolution of control towers and what to look for when looking for a control tower to solve your business needs. You can find the on-demand recording here!
As always, we get a lot of questions during our webinars and here are our answers to attendee’s questions.
Yesterday, preorders for the new (or old) SNES Classic were made available at multiple retailers including Target, Amazon, Best Buy and Gamestop (Toys R’ Us is offering them in-store only on 9/29). It was an exciting moment especially for all the people who grew up playing 16-bit games in their youth.
But it quickly turned into a mess. Again!
When in 1921, Croydon Airport in London introduced it’s first Air Traffic Control Tower it did so to better manage what had become an increasingly complex operation to ensure the safety and lives of all pilots and passengers on incoming and outgoing flights. While it started as pure visual observation over time we’ve seen every airport leverage technology based observation in addition to visual in order to measure and ensure our flights arrive on time and in full.
Too often in supply chain we are focused on the immediate; on the execution of our orders today without as much thought on how our process and strategy should and will evolve in order to serve our operational needs as we expand our product lines, our markets and our geographic customer footprint.
This past week, we conducted a webinar on 5 Trends Forcing Innovation in Supply Chain. It was a great conversation on the innovations happening within supply chain operations with spirited questions and discussion after the webinar.