Conquering Returns and Aftermarket Complexity to Strengthen Relationships with Your Customers

Posted by Martin Verwijmeren     Apr 9, 2018 11:07:53 AM

We've talked about the "Amazon Effect", and the need for agile supply chains to properly handle the increasing expectations customers have regarding factors like costs, availability, and the delivery options of the items they are purchasing. And those increased expectations have also bled into business or B2B transactions as well. After all, business buyers go home at night and grocery shop, go to the mall, and shop online like everyone else.

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2 Significant Benefits of a Networked Supply Chain

Posted by Eunice Marigliano     Feb 21, 2018 8:02:00 AM

Supply chain networks are the future and we’re not the only ones speaking about it. Multi-Enterprise Business Networks are becoming a hot topic for analyst firms such as Gartner and many solutions are touting their network of partners and suppliers.

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What are Multi-Enterprise Business Networks and Why Do They Matter?

Posted by Chris Brablc     Jan 18, 2018 12:38:36 PM

Supply chain networks and our ability to collaborate across them is becoming a critical core competency for successful supply chain operations. With more external parties and partners involved in helping us to deliver a positive customer experience through the supply chain, it’s critical that we evolve how we think about these parties, their impact on business success and how we consistently improve collaboration across them.

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