This week, we examined this question in our webinar, "Making the Perfect Order in a Complex World" (view the recording!).
In part 1 of this post (read here), we spoke about key trends facing supply chain leaders in terms of customer focus, end-to-end supply chain visibility, rising customer requirements, operations still being a core issue and asking the right questions.
Over the past decade, supply chain leaders have increasingly been asked to reduce the cost associated with fulfilling of customer orders on-time and in-full. However, in most cases, they have been asked to do so with less funding while the quantity of orders has increased. Let’s face it; that is tough position to be in.