Gaining Better Visibility and Control for Reverse Logistics

Posted by Martin Verwijmeren     Dec 14, 2017 1:18:38 PM

Aftermarket services are a critical part of the “customer economy” and operating flawlessly can increase revenues and help with customer retention. However, in a recent survey of retailers by ARC Advisory Group and DC Velocity, less than half (42%) have the ability to measure the full financial impact of returns.

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How Supply Chain Orchestration Can Reduce Inventory

Posted by Martin Verwijmeren     Dec 1, 2017 3:38:13 PM

With supply chains evolving to become competing networks of partners, there is opportunity for companies to leverage Supply Chain Orchestration platforms to achieve additional competitive advantage. Gartner recently wrote a report that investigated how supply chain networks are integrating with each other.

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Five Critical Benefits From Reverse Logistics Software

Posted by Martin Verwijmeren     Apr 25, 2017 10:18:35 AM

 

 E-commerce leaders such as Amazon and Warby Parker have created competitive advantage with advanced logistics, shipping, and returns processes, building fanatically loyal and high value customers. The trends in consumer e-commerce are penetrating into B2B, where customers expect the same flexible service, ease of use, and multitude of delivery and return options.

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