Gaining Better Visibility and Control for Reverse Logistics

Posted by Martin Verwijmeren     Dec 14, 2017 1:18:38 PM

Aftermarket services are a critical part of the “customer economy” and operating flawlessly can increase revenues and help with customer retention. However, in a recent survey of retailers by ARC Advisory Group and DC Velocity, less than half (42%) have the ability to measure the full financial impact of returns.

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Is How You Use Your Inventory in the Supply Chain Limiting Your Product Availability?

Posted by Martin Verwijmeren     Nov 10, 2017 2:09:40 PM

We live in a “Now” economy with customers that are consistently expecting faster and faster delivery service levels with the same amount of care and in-full execution. However, doing so has become increasingly complex in the supply chain. Orders are coming in with greater variability due to more front-end options and the geographies we need to service with our supply chain are growing. So it’s not just about increased speed but increased speed with more tailored supply chains across increasingly expanding geographies.

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8 Orchestration Solutions For Competitive Advantage

Posted by Martin Verwijmeren     May 5, 2017 6:51:40 PM

 

Connecting Extended Supply Chain is Critical to Staying Competitive

Heightened customer expectations, global political changes, and new technologies are putting tremendous pressure on supply chains to be more agile.

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Five Critical Benefits From Reverse Logistics Software

Posted by Martin Verwijmeren     Apr 25, 2017 10:18:35 AM

 

 E-commerce leaders such as Amazon and Warby Parker have created competitive advantage with advanced logistics, shipping, and returns processes, building fanatically loyal and high value customers. The trends in consumer e-commerce are penetrating into B2B, where customers expect the same flexible service, ease of use, and multitude of delivery and return options.

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