Supply chain networks and our ability to collaborate across them is becoming a critical core competency for successful supply chain operations. With more external parties and partners involved in helping us to deliver a positive customer experience through the supply chain, it’s critical that we evolve how we think about these parties, their impact on business success and how we consistently improve collaboration across them.
I was recently reading Adrian Gonzalez’s 2018 supply chain predictions on his Talking Logistics blog and I found myself nodding at many of his points. We live in a chaotic world where change is the only constant to our lives and we’re seeing that with the massive changes in business and the economy. Changes that will require a different approach to how we measure, connect and execute our supply chains.
In order to kick off 2018 on the right note, we wanted to look at 2017 on the most popular topics and most well read blog articles from our supply chain orchestration blog.
Supply chain visibility is a critical function of any modern (and competitively advantageous) supply chain. However, the term itself leads many leaders to focus just on the capture and display of supply chain data.
Aftermarket services are a critical part of the “customer economy” and operating flawlessly can increase revenues and help with customer retention. However, in a recent survey of retailers by ARC Advisory Group and DC Velocity, less than half (42%) have the ability to measure the full financial impact of returns.
With supply chains evolving to become competing networks of partners, there is opportunity for companies to leverage Supply Chain Orchestration platforms to achieve additional competitive advantage. Gartner recently wrote a report that investigated how supply chain networks are integrating with each other.
With today’s growing supply chain complexity, we’re seeing organizations struggle to deliver customer value with their supply chains at a cost that helps to make their business profitable.
It’s a huge problem that is getting more difficult by the day as organizations and supply chain professionals look for answers in their strategies and the technologies they use as the foundation for their supply chains. Oftentimes, the solution is not replacing the legacy systems they have in place but by connecting and extending them with a supply chain control tower.
We live in a “Now” economy with customers that are consistently expecting faster and faster delivery service levels with the same amount of care and in-full execution. However, doing so has become increasingly complex in the supply chain. Orders are coming in with greater variability due to more front-end options and the geographies we need to service with our supply chain are growing. So it’s not just about increased speed but increased speed with more tailored supply chains across increasingly expanding geographies.
As organizations move forward with determining how to transform their supply chains, it’s critical to understand that successful supply chains aren’t driven just by more investment into static resources but about agility in the way that we use our assets, investments and partners. The one constant we know is that business changes will happen and these changes will have a direct impact on our supply chains increasing the need to adjust and adapt quickly to drive cost efficient and customer focused practices.
Supply chain control towers are often misunderstood and the term control tower itself can mean different things from different vendors. We have tried to categorize the control towers you’ll see from analytics to operational control towers in previous posts and today we want to focus on the innovation that is happening with control towers focused on the end-to-end supply chain.
This week, we examined this question in our webinar, "Making the Perfect Order in a Complex World" (view the recording!).
Everything you know about supply chain visibility is wrong or at the very least it’s limited. You may look at your supply chain today and say “I have good supply chain visibility” but I’d ask you how you define it.
This year's CSCMP Edge conference was as lively as ever with deep discussions and conversations with and between attendees on how we can continue to evolve, transform and innovate the supply chain discipline. Through my attendance of several sessions, speaking to practitioners in attendance and networking with other technologists in the expo hall, it's obvious that supply chain is in an incredibly exciting place to drive business value.
We are less than a week away from this year's CSCMP Edge event in Atlanta and I'm excited to attend this year's show. I will be there with Brian Hodgson and Chris Giovino from the MP Objects team (Booth #1031) to discuss supply chain orchestration with all of the supply chain leaders who will be at the event.
Over the past decade, supply chain leaders have increasingly been asked to reduce the cost associated with fulfilling of customer orders on-time and in-full. However, in most cases, they have been asked to do so with less funding while the quantity of orders has increased. Let’s face it; that is tough position to be in.